{"id":10193,"date":"2025-11-25T11:34:47","date_gmt":"2025-11-25T10:34:47","guid":{"rendered":"https:\/\/www.logikaline.com\/blog\/tourist-booking-center-with-24-7-coverage\/"},"modified":"2026-02-12T15:08:36","modified_gmt":"2026-02-12T14:08:36","slug":"tourist-booking-center-with-24-7-coverage","status":"publish","type":"post","link":"https:\/\/www.logikaline.com\/en\/blog\/tourist-booking-center-with-24-7-coverage\/","title":{"rendered":"Tourist booking center with 24\/7 coverage"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10193\" class=\"elementor elementor-10193 elementor-7816\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f88aea e-flex e-con-boxed e-con e-parent\" data-id=\"9f88aea\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;plus_gsap_animation_type&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div 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class=\"ue-timeline\">\n    <div class=\"ue-outer\">              \n      <div class=\"ue-card elementor-repeater-item-7adb445\">\n  \n  <div class=\"ue-slno\">\n    1          \n  <\/div>\n  \n  <div class=\"ue-info\">\n                    \t\n    <h3 class=\"ue-title\">Sector<\/h3>        <div class=\"ue-description\"><p>Tourism and rural lodge management<\/p>\n<\/div>               <\/div>\n<\/div>\n<div class=\"ue-card elementor-repeater-item-e0a4dec\">\n  \n  <div class=\"ue-slno\">\n    2          \n  <\/div>\n  \n  <div class=\"ue-info\">\n                    \t\n    <h3 class=\"ue-title\">Client<\/h3>        <div class=\"ue-description\"><p>A booking center platform managing the database and the calendar for multiple lodgings.<\/p>\n<\/div>               <\/div>\n<\/div>\n<div class=\"ue-card elementor-repeater-item-970c261\">\n  \n  <div class=\"ue-slno\">\n    3          \n  <\/div>\n  \n  <div class=\"ue-info\">\n                    \t\n    <h3 class=\"ue-title\">Challenge<\/h3>        <div class=\"ue-description\"><p>The company needed to provide users who booked online with <strong>continuous access to information<\/strong>, particularly outside business hours. <br \/>The challenge was to ensure a <strong>smooth and reliable experience<\/strong> for customers, even during nights, weekends, and public holidays.<\/p>\n<\/div>               <\/div>\n<\/div>\n<div class=\"ue-card elementor-repeater-item-adf41aa\">\n  \n  <div class=\"ue-slno\">\n    4          \n  <\/div>\n  \n  <div class=\"ue-info\">\n                    \t\n    <h3 class=\"ue-title\">Solution<\/h3>        <div class=\"ue-description\"><p>Logikaline implemented a<strong> 24\/7 telephone platform <\/strong>at the Contact Center in Abaltzisketa to provide continuous, professional assistance to users. <br \/>The service included:<\/p>\n<p>-Booking management and general information.<\/p>\n<p>-Immediate response to issues or changes.<\/p>\n<p>-Personalized and multichannel assistance.<\/p>\n<p>-Full flexibility in coverage, independent of internal calendars or staff absences.<\/p>\n<\/div>               <\/div>\n<\/div>\n<div class=\"ue-card elementor-repeater-item-22be0f6\">\n  \n  <div class=\"ue-slno\">\n    5          \n  <\/div>\n  \n  <div class=\"ue-info\">\n                    \t\n    <h3 class=\"ue-title\">Results<\/h3>        <div class=\"ue-description\"><ul>\n<li> <strong>Full time coverage (24\/7).<\/strong><\/li>\n<li><strong>Professional service consistent with the brand's image.<\/strong><\/li>\n<li><strong>Improved customer satisfaction due to continuous support.<\/strong><\/li>\n<li><strong>Reduced internal workload for office staff.<\/strong><\/li>\n<\/ul>\n<\/div>               <\/div>\n<\/div>\n\n    <\/div>\n  <\/div>\n<\/div>\n<!-- end Vertical Curved Timeline -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1 Sector Tourism and rural lodge management 2 Client A booking center platform managing the database and the calendar for multiple lodgings. 3 Challenge The company needed to provide users who booked online with continuous access to information, particularly outside business hours. The challenge was to ensure a smooth and reliable experience for customers, even [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10192,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[78],"tags":[],"class_list":["post-10193","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tourism"],"_links":{"self":[{"href":"https:\/\/www.logikaline.com\/en\/wp-json\/wp\/v2\/posts\/10193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.logikaline.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.logikaline.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.logikaline.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.logikaline.com\/en\/wp-json\/wp\/v2\/comments?post=10193"}],"version-history":[{"count":1,"href":"https:\/\/www.logikaline.com\/en\/wp-json\/wp\/v2\/posts\/10193\/revisions"}],"predecessor-version":[{"id":11980,"href":"https:\/\/www.logikaline.com\/en\/wp-json\/wp\/v2\/posts\/10193\/revisions\/11980"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.logikaline.com\/en\/wp-json\/wp\/v2\/media\/10192"}],"wp:attachment":[{"href":"https:\/\/www.logikaline.com\/en\/wp-json\/wp\/v2\/media?parent=10193"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.logikaline.com\/en\/wp-json\/wp\/v2\/categories?post=10193"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.logikaline.com\/en\/wp-json\/wp\/v2\/tags?post=10193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}