{"id":11437,"date":"2025-11-25T14:17:58","date_gmt":"2025-11-25T13:17:58","guid":{"rendered":"https:\/\/www.logikaline.com\/blog\/experiencia-digital-do-utilizador-para-uma-marca-de-investimentos-online\/"},"modified":"2026-02-12T15:01:26","modified_gmt":"2026-02-12T14:01:26","slug":"experiencia-digital-do-utilizador-para-uma-marca-de-investimentos-online","status":"publish","type":"post","link":"https:\/\/www.logikaline.com\/pt-pt\/blog\/experiencia-digital-do-utilizador-para-uma-marca-de-investimentos-online\/","title":{"rendered":"Experi\u00eancia digital do utilizador para uma marca de investimentos online"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11437\" class=\"elementor elementor-11437 elementor-7921\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f88aea e-flex e-con-boxed e-con e-parent\" data-id=\"9f88aea\" data-element_type=\"container\" data-e-type=\"container\" 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.ue-card:nth-child(even) .ue-button-link {\n    margin-left:auto;\n  }\n\n\n\n<\/style>\n\n<div id=\"uc_vertical_curve_timeline_elementor_523e640\" class=\"ue-container\">\n  <div class=\"ue-timeline\">\n    <div class=\"ue-outer\">              \n      <div class=\"ue-card elementor-repeater-item-7adb445\">\n  \n  <div class=\"ue-slno\">\n    1          \n  <\/div>\n  \n  <div class=\"ue-info\">\n                    \t\n    <h3 class=\"ue-title\">Setor<\/h3>        <div class=\"ue-description\"><p>Client<\/p>\n<\/div>               <\/div>\n<\/div>\n<div class=\"ue-card elementor-repeater-item-e0a4dec\">\n  \n  <div class=\"ue-slno\">\n    2          \n  <\/div>\n  \n  <div class=\"ue-info\">\n                    \t\n    <h3 class=\"ue-title\">Cliente<\/h3>        <div class=\"ue-description\"><p>Marca de investimento digital<\/p>\n<\/div>               <\/div>\n<\/div>\n<div class=\"ue-card elementor-repeater-item-970c261\">\n  \n  <div class=\"ue-slno\">\n    3          \n  <\/div>\n  \n  <div class=\"ue-info\">\n                    \t\n    <h3 class=\"ue-title\">Desafio<\/h3>        <div class=\"ue-description\"><p>Num ambiente financeiro cada vez mais digitalizado, o desafio era <strong>criar um processo de alta online \u00e1gil, seguro e diferenciado, capaz de oferecer uma experi\u00eancia humana e pr\u00f3xima, sem renunciar \u00e0 efici\u00eancia tecnol\u00f3gica.<\/strong><br \/>O objetivo: projetar uma experi\u00eancia de utilizador integral, que se tornasse uma vantagem competitiva em rela\u00e7\u00e3o a outras plataformas de investimento. <\/p>\n<\/div>               <\/div>\n<\/div>\n<div class=\"ue-card elementor-repeater-item-adf41aa\">\n  \n  <div class=\"ue-slno\">\n    4          \n  <\/div>\n  \n  <div class=\"ue-info\">\n                    \t\n    <h3 class=\"ue-title\">Solu\u00e7\u00e3o<\/h3>        <div class=\"ue-description\"><p>A Logikaline desenvolveu uma estrat\u00e9gia 360\u00b0 de atendimento digital e experi\u00eancia do cliente, que combina:<\/p>\n<p>- <strong>Automatiza\u00e7\u00e3o inteligente<\/strong> de processos repetitivos.<\/p>\n<p>- <strong>Interven\u00e7\u00e3o humana<\/strong> personalizada em momentos-chave da jornada do cliente.<\/p>\n<p>- <strong> Monitoriza\u00e7\u00e3o e acompanhamento <\/strong>do processo de inscri\u00e7\u00e3o para garantir fluidez e consist\u00eancia.<\/p>\n<p>Este modelo garante uma <strong>experi\u00eancia fluida, emp\u00e1tica e confi\u00e1vel<\/strong>, alinhada com os valores do grupo:<strong> transpar\u00eancia, inova\u00e7\u00e3o e proximidade.<\/strong><\/p>\n<\/div>               <\/div>\n<\/div>\n<div class=\"ue-card elementor-repeater-item-22be0f6\">\n  \n  <div class=\"ue-slno\">\n    5          \n  <\/div>\n  \n  <div class=\"ue-info\">\n                    \t\n    <h3 class=\"ue-title\">Resultados<\/h3>        <div class=\"ue-description\"><ul>\n<li><strong>Um dos processos de inscri\u00e7\u00e3o mais \u00e1geis e potentes do mercado.<\/strong><\/li>\n<li>Refor\u00e7o da<strong> perce\u00e7\u00e3o da marca como inovadora e humana.<\/strong><\/li>\n<li>Converg\u00eancia total entre <strong>digitaliza\u00e7\u00e3o, transpar\u00eancia e experi\u00eancia do utilizador<\/strong>.<\/li>\n<li>Posicionamento estrat\u00e9gico da Logikaline como <strong>parceiro-chave na evolu\u00e7\u00e3o do setor financeiro digital.<\/strong><\/li>\n<\/ul>\n<\/div>               <\/div>\n<\/div>\n\n    <\/div>\n  <\/div>\n<\/div>\n<!-- end Vertical Curved Timeline -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1 Setor Client 2 Cliente Marca de investimento digital 3 Desafio Num ambiente financeiro cada vez mais digitalizado, o desafio era criar um processo de alta online \u00e1gil, seguro e diferenciado, capaz de oferecer uma experi\u00eancia humana e pr\u00f3xima, sem renunciar \u00e0 efici\u00eancia tecnol\u00f3gica.O objetivo: projetar uma experi\u00eancia de utilizador integral, que se tornasse uma [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10782,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[116],"tags":[],"class_list":["post-11437","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fintech"],"_links":{"self":[{"href":"https:\/\/www.logikaline.com\/pt-pt\/wp-json\/wp\/v2\/posts\/11437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.logikaline.com\/pt-pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.logikaline.com\/pt-pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.logikaline.com\/pt-pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.logikaline.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=11437"}],"version-history":[{"count":1,"href":"https:\/\/www.logikaline.com\/pt-pt\/wp-json\/wp\/v2\/posts\/11437\/revisions"}],"predecessor-version":[{"id":11438,"href":"https:\/\/www.logikaline.com\/pt-pt\/wp-json\/wp\/v2\/posts\/11437\/revisions\/11438"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.logikaline.com\/pt-pt\/wp-json\/wp\/v2\/media\/10782"}],"wp:attachment":[{"href":"https:\/\/www.logikaline.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=11437"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.logikaline.com\/pt-pt\/wp-json\/wp\/v2\/categories?post=11437"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.logikaline.com\/pt-pt\/wp-json\/wp\/v2\/tags?post=11437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}