CUSTOMER SERVICE
Contact center
We manage every interaction closely and efficiently.
FCR
We resolve issues on first contact.
Backoffice
Comprehensive operational support.
Customer loyalty
Boosts customer retention.
CX
Customer Experience
Sales and retention
We take advantage of every conversation on our customer service channels to generate growth opportunities and strengthen loyalty.
DIGITAL BUSINESS
Social media Marketing
We connect brands with their audiences.
Inbound and outbound
Multi-channel strategies.
Social Listening
We listen to and analyse your brand.
Strategic consulting
We design your digital transformation.
TECHNOLOGY
CRM SOLUTION
Centralise your customer relationships.
Smart Automation
Optimise processes with AI.
API
Integration with your systems.
Smart Data
Convert data into decisions.
SECTORS
CASE STUDIES
Companies
Companies seeking to optimise customer service
Brands
Brands that want to improve their processes
Projects
Projects focused on sales and conversion
WHO WE ARE
Our DNA
Corporate Social responsibility
Sponsorships
More than 20 years connecting brands with their customers.
943 110 022
info@logikaline.com
