Smart Automation

Technology that works for people.

We transform the way you interact with your

clients by integrating artificial intelligence, chatbots and process automation, offering a faster, more efficient and customized customer experience.
Innovation does not replace people; it empowers them

Logikaline_030 (002)

How we do it?

We apply a technology that integrates analysis, customization and technological implementation to achieve measurable results.

1

Diagnosis

We apply a technology that integrates analysis, customization and technological implementation to achieve measurable results.

2

Customization

We design custom strategic technology, adapting tools and workflows to the needs of each service.

3

Implementation and Integration

We integrate solutions in your systems and channels, ensuring fast and safe adoption.

Tools and applications

Intelligent Chatbots

integrable in websites, apps and private customer areas → Automate frequent answers and route complex interactions to human agents.

ai

Generative AI

Focused on creating texts and data processing. → Analyzes history and interactions to generate custom recommendations.

Automated messaging

Interacts via the customer's preferred channels, allows profile segmentation and runs specific targeted campaigns.

Proactivity and hyper-customization

Once implemented, artificial intelligence analyzes customer behavior to:

Listening

Analysis

Prediction

Action

WOW EXPERIENCE

We monitor service efficiency in real time, evaluating:

  • Chatbot performance.
  • Issue resolution time.
  • Customer satisfaction (CSAT).


This allows us to optimize operations, ensure a timely management and elevate customer experience to a whole new level.

Baxua_Logikaline_059

Benefits

Our commitment to you

“Growing alongside you with the most advanced solutions, tailored to your needs.” “Always realistic.”

We create technology with a purpose: efficiency that frees time, intelligence that multiplies results.

berria2