assistance that meets the innovation and immediacy expected from the fintech sector. We analyze each step of the customer journey —from account activation to issue resolution—relying on agents specialized in user experience and information security.
We ensure full traceability of interactions and guarantee the highest data security, delivering a smooth experience that builds trust in a 100% digital environment.
360 solutions
Outbound campaigns.
Customer loyalty.
Back office.
Social listening
Channels
24-hour support.
Multi-language support.
IT team.
Marketing.
Customer journey.
Customer experience
Quality surveys.
NPS.
Sentiment.
Highly experienced expert team.
Level of service (for different channels): + 97% First contact resolution: 95% Average chat waiting time <10 seg