Fintech

We offer an agile, secure and highly digitalized

assistance that meets the innovation and immediacy expected from the fintech sector. We analyze each step of the customer journey —from account activation to issue resolution—relying on agents specialized in user experience and information security.

We ensure full traceability of interactions and guarantee the highest data security, delivering a smooth experience that builds trust in a 100% digital environment.

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360 solutions

Outbound campaigns.

Customer loyalty.

Back office.

Social listening

Channels

24-hour support.

Multi-language support.

IT team.

Marketing.

Customer journey.

Customer experience

Quality surveys.

NPS.

Sentiment.

Highly experienced expert team.

Level of service (for different channels): + 97%
First contact resolution: 95%
Average chat waiting time <10 seg

Case studies

Get in touch

943 110 022
info@logikaline.com

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